The nautical tourism associations and the several government sectors have prepared a document that addresses the operational business approach in the season ahead.
The document that regulates the standards for marinas and the changes that must be implemented for the nautical tourism to function, has been published. The document has been prepared by The Marina Association of the Croatian Chamber of Commerce in collaboration with several government sectors. The similar document has been prepared by The Charter Association.
After the document has been evaluated by the Epidemiological Service in Istria, it was forwarded to the Croatian institute of public health and via Ministry of toruism and sea – to the National Civil Protection Directorate. This document is a standard. It regulates the business practice in nautical tourism and, provided that the epidemiological situation is favourable, it will allow charter companies to reopen.
Some marinas have been fully operational during the whole time of the epidemic due to the application of general rules for business, but some receptions have no adequate working conditions so the employees work from home.
Among other measures, the Marina Association suggests that the maxiumum number of people at the reception area and other shared premises should be determined, that the transparent barriers should be installed between the employee and the guest wherever possible, that working in teams and shifts should be introduced, etc. Bathroom and toilet areas where guests spent a lot of time, should be sanitized every two hours including the floors. Sailors and other employees who work out in the open should keep distance of at least one metre.
Charter companies suggest that a guest should be informed in detail about the whole process of arrival and cautionary measures, while the guest is asked to provide the accurate crew list data 24 hours before The areas where the guests stay must be disinfected more frequently, all the items the guests use such us bed sheet must also be disinfected, all surfaces must be disinfected and wiped with a cloth and aerosol sprays must be avoided. Both documents emphasize the importance of keeping the physical distance, especailly in closed areas, the importance of frequent disinfection every couple of hours and availabilty of personal protective equipment.
It is also important, especially with the charter guests that those who arrive earlier than scheduled, should be directed to an alternative waiting location in order to reduce possible crowds in the reception area of a charter office. The contactless payment is also strongly recommended.